Privacy Policy
Last updated: September 2026
Maison Elyra ("we", "us" or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect personal information when you visit the Maison Elyra website or contact us through our website.
Who We Are
Maison Elyra is currently being established as an online creative and consulting business.
Data Controller: Sofiia Shpenova
Email: maisonelyra.studio@gmail.com
Once Maison Elyra is formally registered, this section will be updated with the official company details.
What Personal Data We Collect
Depending on how you interact with our website, we may collect:

• your name;
• email address;
• telephone number, if you choose to provide it;
• information included in your message or enquiry;
• information you voluntarily provide when communicating with us;
• technical information such as IP address, browser type and device information, where collected through cookies or analytics.

How We Use Your Personal Data
We may use your personal data to:

• respond to your enquiries;
• communicate with you about Maison Elyra services;
• discuss potential projects or collaborations;
• provide information you have requested;
• maintain and improve our website;
• ensure website security and functionality;
• understand how visitors use our website, where analytics are enabled;
• comply with applicable legal obligations.

We do not sell your personal data.
Legal Basis for Processing
Depending on the circumstances, we process personal data based on:

• taking steps at your request before entering into a contract;
• our legitimate interests, such as maintaining and securing our website;
• your consent, where consent is required, such as for certain cookies or marketing communications.

Where we rely on consent, you may withdraw it at any time.
Contact Forms
When you submit an enquiry through our website, the information you provide is used to respond to your request and communicate with you.
Please do not submit sensitive personal information through our general contact forms unless specifically requested.
Cookies and Analytics
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to function properly. Other cookies, such as analytics or marketing cookies, may require your consent.
You can manage your preferences through our Cookie Settings.
For more information, please see our Cookie Policy.
Third-Party Services
We may use third-party services such as website hosting, form processing, email, analytics or other technical services.
These providers may process personal data on our behalf where necessary to provide their services.
International Data Transfers
Some service providers may process personal data outside the European Economic Area (EEA).
Where required, appropriate safeguards will be used to protect your personal data.
How Long We Keep Your Data
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected and to comply with legal obligations.
How We Protect Your Data
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.
Your Rights
Depending on the circumstances, you may have the right to:

• request access to your personal data;
• request correction of inaccurate data;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing;
• request data portability where applicable;
• withdraw consent where processing is based on consent.

You may exercise these rights by contacting us.
You also have the right to lodge a complaint with the relevant data protection supervisory authority.
Contact
Maison Elyra Email: maisonelyra.studio@gmail.com
Once the business registration is completed, the official company details will be added here.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.
The latest version will always be published on this page with the updated date.